Wednesday, 19 January 2011

Avoid These Mistakes When Buying Carpet

When buying carpet, depending on the size of the room and the quality of carpet you're buying, there can often be a lot of money involved. Therefore you want things to go smoothly, and won't be able to afford having things go wrong, on any level. From start to finish, from ordering the carpet to having it fitted, there's a number of areas where buying a carpet can often go wrong. While most flooring retailers are perfectly fine, others can trip up and make mistakes more often than not - but there's a few simple ways in which to avoid these mistakes happening to you.

Too Good To Be True Prices
A simple one, which applies to nearly everything you buy - if the price looks too good to be true, it probably is, even more so if you buy carpet online. Take a look at comparative prices for similar carpet from other retailers. Generally prices will be about the same from retailer to retailer for the carpet, so if something looks particularly cheap, there's a reason for it - don't go there.

Have a Quote in Writing
Before ordering, make sure to get a written quote explaining the size of carpet to be ordered, and the work to be carried out. Make sure carpet fitting and delivery is included, before you end up with a nasty surprise. Do this especially before leaving a deposit.

Have a Protected Deposit
Pay for your carpet, especially when it's a lot of money involved, by credit card if possible. This way if things fall through, you can claim the money back on their protection schemes. You can also try to use a retailer who has a deposit protection scheme. While things go right 99% of the time, you should make sure to be completely protected if you fall into the 1% of people who have a problem.

Hidden Charges
Check and double check the quote you've been given. Make sure it includes everything - ask them! Make sure you're not only buying the carpet, but that delivery is paid for too, along with carpet fitting. Not only should it include fitting, but it should also provide moving of furniture and removal of old or existing carpet or flooring. You don't want to have a date booked for carpet fitting, only to find the company charges an extortionate amount to move a piece of furniture from the room.

Cancellation Charges
Check about hefty charges for cancelling the order. If something goes wrong between the time you order the carpet and have the fitting booked, you want to be sure that you don't end up paying a huge amount to cancel your order.

What If Something Goes Wrong?
Ensure the retailer will look after things on your behalf. Make sure the company has a procedure for dealing with complaints.

Check Your Rights
Check your rights with the flooring retailer to ensure you are able to ask for a product to be returned if, for example, your carpet is delivered with a defect. If colour is faded, inconsistent or simply wrong, you shouldn't have to keep it. The same applies if the floor is damaged, it should be able to be returned and replaced.

All in all, if you follow the above advice, you will be protected from almost any situation, whatever happens. Whether things fall through on your side, where perhaps a job falls through and you suddenly can't afford the payment - or whether the flooring retailer makes a mistake of their own, you can avoid tripping over on hidden charges, or payments that you shouldn't be making, by following the simple tips above.

 

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